FAQ
How does the trial version work?
You have 30 days to try all the features for free and send up to 5,000 emails. More at https://podpora.emailkampane.cz/cs/vyzkouset-zdarma/
Is a flat rate or credits more advantageous?
Do you send emails regularly, at least once a month? Then the lump sum will pay off.
If you send irregularly, only a few times a year, then credit is more advantageous for you.
What payments do you receive?
We accept online payments by card or bank transfer.
How are contacts calculated in the flat rate?
We only count unique email addresses and subtract undeliverable from them.
How does invoicing work?
You always payback for the month in which you used our services. Invoices have a maturity of 14 days.
How can I change my tariff?
Your tariff is calculated automatically based on the number of contacts in a given month.
What if I exceed the maximum contact limit?
At the end of the month, you will be invoiced for the difference amount compared to the higher band.
How do I cancel or cancel my account?
Just write to us at support@emailcampaigns.eu, and we will arrange everything.
What about GDPR?
All data is safe on our servers.
Your client’s data is available for download or anonymization at any time.
What do I have to do to send the first campaign?
Register, upload contacts, and use the wizard to create content. I appreciate your cooperation.
The system operator is Commerce Media ltd. All rights reserved ©2023